What may be collected
When you submit an inquiry, the information you provide may include your name, email address, preferred guide title, and any message you choose to send.
Privacy notice
Information shared through inquiries is handled with care and limited purpose.
This page explains how inquiry details may be received, used, and retained in connection with guide requests and communication about informational PDF materials.
Why information is used
Inquiry details may be used to respond to your message, explain the relevant guide, clarify access steps, and continue communication related to the requested material.
Communication context
Contact is request-based. Information is used to provide a presentation, explanation, or follow-up connected to your own inquiry.
Data minimization
Only information reasonably relevant to an inquiry and communication flow should be requested or reviewed.
Retention and practical handling
Inquiry information may be retained for a reasonable period when needed to answer questions, provide a guide explanation, document communication, or complete the access process discussed with you.
No direct automated self-service ordering flow is used on this site. The inquiry process is human-led and communication-based.
Access sequence
- User submits a request.
- They are contacted.
- A guide presentation or explanation is shared.
- Payment is discussed only after that.
- Access is provided.
Contact details for privacy-related questions
If you want to ask about information shared through an inquiry, use the contact details below.
Address: Javastraat 312, 1095 CP Amsterdam, Netherlands
Email: hello@stillbalance-editorial.com
Phone: +44 20 7946 2184